Return, Refund & Exchange Policy
At Jamani Jewels, your satisfaction is our top priority. If you are not completely satisfied with your jewelry purchase, we are here to help. Please review our Return, Refund, Replacement, and Exchange Policy below.
Eligibility for Returns
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Items must be returned within 2 days of delivery.
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Products must be unused, unworn, and returned in their original packaging with all tags and seals intact.
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Products purchased during sales, discounts, or promotional offers may not be eligible for return. Please check individual product details for eligibility.
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Earrings and other intimate jewelry items are non-returnable due to hygiene reasons.
Return & Exchange Policy
We have a 7-day replacement and exchange policy. Once the replacement or exchange request is approved, the replacement product will be delivered within 5 business days.
Exchanges for a different size, color, or design (subject to availability) can be requested within 24 hours of receiving the product.
How to Initiate a Return
To start a return or exchange request, please contact us with your Order ID and reason for return.
Contact Details
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Business Name: Jamani Jewels
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Phone: 9867396395
Once your request is approved, we will share the return shipping instructions.
Note: Return shipping charges are the responsibility of the customer unless the item received is damaged, defective, or incorrect.
Refund Policy
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Refunds will be processed only after the returned product is received and successfully passes our quality inspection.
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Approved refunds will be credited to the original payment method within 7–10 business days.
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Shipping charges are non-refundable unless the return is due to our error, such as receiving a wrong or damaged item.
Replacement Policy
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Replacement requests are subject to product availability.
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Once approved, replacement items will be shipped within 5–7 business days.
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If the requested replacement item is unavailable, customers may choose an alternative product or opt for store credit where applicable.
Non-Returnable & Non-Refundable Items
The following items are not eligible for return, refund, or exchange:
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Customized or personalized jewelry
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Earrings and hygiene-sensitive jewelry items
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Products showing signs of use, wear, damage, or tampering caused by the customer
Need Help?
We are always happy to assist you with any questions related to returns, refunds, replacements, or exchanges.
Contact Us
Jamani Jewels
Email: choudharykesaram123@gmail.com
Phone: 9867396395
Thank you for shopping with Jamani Jewels – Crafted Elegance, Just for You.
